Bill Pay
Finding the answers you need about your bill, managing your account, or making a payment doesn’t have to be confusing, overwhelming, or time-consuming. We collected some resources and info to help make the process go more smoothly.
Pay your bill online
You have two secure methods to view, download, print, and pay your bill online: the payment portal or MyChart.
Using payment portal
You can make payments quickly and easily online at OVA.patientbillhelp.com, where you can also chat live with a representative about your bill, view statements online, or sign up for e-Statements.
Using MyChart
If you have MyChart, you can sign in to view, download, or pay your bill online using a checking account or credit card.
Alert: Third-Party Payment Sites
We want to remind you the safest and most secure way to pay your OrthoVirginia bill online is through the payment portal or MyChart. Use the links here to make your payments.
Please be alert to third-party companies who market online bill payment services but are not OrthoVirginia. These companies will take your payment, charge you a service fee and ultimately pay OrthoVirginia. Their payment schedule to OrthoVirginia may take 30 to 90 days causing you to inadvertently be identified for collections.
Paperless statements
Are you tired of misplacing statements? Not having time to search among your files and paper? With paperless statements, you know exactly where to find your information, 24/7, and you are able to reduce clutter. Other benefits to paperless statements include:
- Your billing information is always protected and secure.
- Easy to access anytime, anywhere even when you’re away from home.
- View your statements as soon as they’re available. You don’t have to wait on your mail carrier to deliver.
- Receive email and text alerts when your paperless statements are ready.
- Find recent transactions easier than flipping through pages of statements.
- Paperless statements are eco-friendly.
Get technical support
For help with the payment-only portal, please call 844-493-7933.
If you need additional help accessing your MyChart account, please email patient support at [email protected] or call 877-701-6088.
Pay your bill by text
Use secure two-way text messages to pay your bill from your phone. If we have your cell phone number and a credit card on file, when the statement is issued you’ll receive a text message. Follow the instructions in the message to pay by text.
Pay your bill by phone
Call 844-493-7933—anytime—to check your balance and make a one-time payment.
Pay your bill by mail
Please include your account number on your check.
Send payments to:
OrthoVirginia Billing Department
PO Box 26001
Miami, FL 33102-6001
Note: Any payment by check returned for insufficient funds will incur a $50 fee.
Questions about your bill?
Call us at 844-493-7933 on Monday-Friday 8 a.m.–8 p.m. or use MyChart to send us a message about your bill.